Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
    43
  • 1% of ratings are 3 stars
    13
  • 1% of ratings are 2 stars
    10
  • 2% of ratings are 1 stars
    27
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration of Instagram feeds into their websites and email newsletters. It's praised for its easy installation, clean design, and compatibility with various themes. Features like automatic updates with new Instagram posts and product tagging are highly valued. The customer service, especially from Inês, is commended for its efficiency. Some merchants have also used it to display Instagram reels on their sites.

April 11, 2023

Not working as it says, Tried everything to connect but it is not letting me to work. No idea where to start

Smurfkids
India
About 6 hours using the app
Mintt Studio replied April 11, 2023

Hi Smurfkids! It seems that you didn't complete the installation of Instafeed. Our team sent you a request to access your store and will help you with that. Please check your email.

March 3, 2022

Overall, good solid app for the website. Works well most of the time, however every now and then keeps disconnecting from Instagram account. Otherwise pretty decent app

RUKO Shop UK
United Kingdom
About 1 year using the app
Mintt Studio replied March 3, 2022

Thank you for your review RUKO Shop UK. Disconnection is done by Facebook/Instagram for security reasons and should not be happening. Please get in touch with our Customer Service team at suppor@minttstudio.com they will be able to give you some tips on why that is happening and make sure your Instagram account is safe.

May 27, 2022

Disappointed. - No way to have multi-linguale titles - Design is not responsive. If you set the slider to 4 images per screen, you will get 4 images per screen irrespective of screen size. That's 4 images next to each other on a phone !
- Impossible to style the feed (except for the title) Sure, it's really easy to install and configure, but does not enhance my homepage

Waww La Table
France
3 months using the app
Mintt Studio replied May 27, 2022

Hey Waww La Table, Instafeed supports multi-language and the design is fully configurable Our support team will reach out to you.

November 11, 2017

It's somewhat easy to install and considering it's free is great. If you aren't a coder though you might have trouble. I'm not a coder. I was able to figure out some of my set up issues which was answered in the FAQ like I picked wrong account and then wanted a title to the section. I don't understand why there isn't a box you could click in the set up for it instead of needing to paste in coding. I still can't figure out how to position this feed where I want on my home page. Currently it's under my newsletter subscription request and I would like it above that or even better yet, alongside the text of our statement. There seems to be some sort of instructions but it's not clear and I am not about to test this and mess up my site playing where do I pop in this coding. I also was interested in adding the animation effects but was confused with the instructions.

火星的纽约
United States
Almost 5 years using the app
August 28, 2017

Don't know what's going on, but somehow the pics never changed to the size that I want them to display online. And did not have " Follow Us On Instagram" on top, is only pics.

Jadyk Beautique
United States
Over 2 years using the app
September 16, 2020

Easy to install but overall kind of clunky UI. Would rather pay a one time fee for this app rather than monthly recurring charges. I would give it a second chance if they did a one time fee. Other than that, it works as described.

Aquasure USA
United States
3 months using the app
Mintt Studio replied September 16, 2020

Hello Aquasure USA, thank you for your review! We offer a Free plan forever and are currently analysing adding more plans. In terms of the UI please send us a screenshot to support@minttstudio.com so we can understand the issue you are having in your store. Thank you!

May 30, 2019

genial

nonstopbydo
Colombia
7 months using the app
March 28, 2018

问题的智慧h it randomly not showing up on site and needed to redo the token. when working, it's great

Glass City Pipes
United States
8 months using the app
Edited September 22, 2019

The app does a decent job, but has limitations in the number of feeds/products to display even when we are using paid plans. We use Instagram as a primary sales channel but the app limits display to 20 rows - which is about 20 pictures only if you are on mobile and set the setting to display one product per row.

This is on a paid plan too - we contacted the developer to see whether we can come to a custom solution to get more feed display, but they are very dismissive and became unresponsive after the first or second message.

Also, the feed update is not as frequent as we'd like. Oftentimes we will publish something on Instagram and then have to wait for a whole hour until the picture shows up in the app. Contacted the developer about this and received no response/explanation.

If capacity is an issue, then perhaps offer a more expensive plan to cover for businesses who really need a full feed display, or at least offer the support your client deserves from being on a monthly subscription. It doesn't feel like they cared.

Michellia Fine Jewelry
United States
About 2 months using the app
May 3, 2019

Shit i need do sub and like they page i dont want i need profint not likes and etc shit but any way ir prety good app

xtremefella
United Kingdom
About 2 months using the app
Mintt Studio replied May 3, 2019

Hi,

Thank you for your feedback, we believe we are reviewing the wrong app though as we don't require you to do anything, just enjoy our app. :)

Cheers,
Instafeed Team