Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
    43
  • 1% of ratings are 3 stars
    13
  • 1% of ratings are 2 stars
    10
  • 2% of ratings are 1 stars
    28
What merchants think

Feedback submitted

商人感激这个应用的视觉应用ealing design, user-friendly interface, and automatic Instagram feed updates. They value the ability to tag products directly on the page and display Instagram reels. The app's reliable performance, excellent customer support, and reasonable pricing are also praised. Some merchants have reported an increase in Instagram followers since using the app.

August 18, 2023

We have been using Instafeed on our website homepage for months. It is a great way to add an interesting feature to our homepage - much higher impact than just saying "Follow us on Instagram". Plus it is updated every time we do an IG post so we get an ever changing look to that part of the page without actually making any changes ourselves.

We wanted to add Instafeed to our email Newsletters as well but could not work out how to do that. A help request to Mintt Studio got an ultra fast response and although technical limits on email content mean that we cannot incorporate the Instafeed App itself into our newsletters they came up with a simple solution for a static display instead. Thank you Ines on their support team.

Ruby Jones Home
United Kingdom
Over 1 year using the app
Mintt Studio replied August 19, 2023

Hi Ruby Jones Home, thank you very much for this kind review! It makes us so happy to hear that you enjoyed our app, and that your experience with our support team was positive. We're here to help anytime you need us. Wishing you all the best!

August 23, 2023

amazing customer service! they even helped me remove code from another app I no longer wanted to use. beautiful app!

Bai-li Essentials
United States
Over 2 years using the app
Mintt Studio replied August 24, 2023

Hello Bai-li Essentials, thank you so much for this 5 star review! We are thrilled to hear that you enjoyed our app, and that your experience with our support team was positive. Feel free to reach out to us anytime. Best wishes!

August 22, 2023

Instafeed helps a lot to make the site looks better better ,Excellent support I had from Ines. I highly recommend it.

Fallen Footwear US
United States
Over 4 years using the app
Mintt Studio replied August 23, 2023

Hello Fallen Footwear US, thank you so much for this 5 star review! It's amazing to hear that you enjoyed our app and support. Your recommendation means a lot to us. Best wishes!

September 27, 2023

Love how easy to navigate and customer service was responded very fast. Loved in our account!

Beyond The Beach
Philippines
About 3 years using the app
Mintt Studio replied September 29, 2023

Hello Beyond The Beach, thank you so much for this 5 star review! It's amazing to hear that you enjoyed our app and support. If you ever need help again don't hesitate to reach out. Best wishes!

August 11, 2023

Great addition to our site and really helpful team who solved a problem we had with our photos not showing correctly. Highly recommended.

Silverstick
United Kingdom
About 3 years using the app
Mintt Studio replied August 12, 2023

Hi Silverstick, thank you so much for this review and for recommending us! It makes us really happy to hear that you enjoyed our app and the experience with our support team! If you ever need assistance again don't hesitate to contact us. Best wishes!

August 15, 2023

Have used this app for years. The app works and they quick customer service if it isn't working. recommend

Vault Furniture
United States
Over 5 years using the app
Mintt Studio replied August 16, 2023

Hello Vault Furniture, thank you so much for leaving us this 5 star review! It's amazing to hear that you have been using our app for so long and that you are happy with it. Your recommendation means a lot to us. Best wishes!

August 21, 2023

Ines was very helpful and efficient. The problem was fixed and I'm a happy customer! Highly recommend their app and service.

Rugs for Good
Australia
About 3 years using the app
Mintt Studio replied August 23, 2023

Hello Rugs for Good, thank you so much for this 5 star review and for recommending us! We are thrilled to hear that you were happy with our support and that you enjoyed our app. Best wishes!

August 14, 2023

I recently had the pleasure of experiencing exceptional customer support from Inês, a representative from the Instafeed app team. As a dedicated user of the app, I had encountered an issue that left me feeling frustrated and stuck. However, Inês's timely and effective assistance turned my experience around completely.

From the moment I reached out to Inês, her responsiveness was remarkable. It's rare to find such quick and attentive customer service these days, but Inês proved that it's still possible. Not only did she reply promptly to my inquiry, but her communication was also clear and concise, making it easy for me to understand the steps needed to resolve the issue.

What truly sets Inês apart is her evident expertise and knowledge of the Instafeed app. She didn't just provide me with generic troubleshooting steps; she tailored her guidance to my specific situation, showing a deep understanding of the app's functionalities. Her insightful suggestions not only addressed the problem at hand but also empowered me with a deeper understanding of how to navigate the app more effectively in the future.

但真正令我感到惊奇Ines前女友的支持tended beyond the initial issue. She took the time to follow up and ensure that the solution she had provided worked seamlessly for me. This level of dedication and commitment to customer satisfaction is truly commendable and speaks volumes about her professionalism.

伊内斯的风度翩翩、友好的举止使entire support experience even more pleasant. It's evident that she genuinely cares about the users of the Instafeed app and is willing to go the extra mile to make their experience a positive one. Her patience in addressing my questions and concerns was greatly appreciated, especially in an age where hurried responses can sometimes leave customers feeling overlooked.

In conclusion, Inês from the Instafeed app team is a true gem when it comes to customer support. Her swift response, personalized assistance, and overall commitment to helping users make her an invaluable asset to the app's community. If you ever find yourself facing any issues within the Instafeed app, rest assured that Inês will be there to guide you through with a smile. Kudos to her and the entire Instafeed team for their exceptional service!

ARTIQUE AMSTERDAM
Netherlands
13 days using the app
Mintt Studio replied August 15, 2023

Hi ARTIQUE AMSTERDAM, thank you so much for leaving us this 5 review and sharing your feedback about our support :) it makes us so happy to hear that Inês was able to provide timely and effective assistance and that the overall experience was enjoyable. Feel free to reach out to us if you ever need help again. Have a wonderful day!

October 4, 2023

Instafeed is great app for embedding an IG feed, with lots of customizable options and excellent support for when you need help.

PARLEE Cycles
United States
About 2 months using the app
Mintt Studio replied October 6, 2023

Hello PARLEE Cycles, thank you so much for this 5 star review! It's amazing to hear that you enjoyed our app and support. If you ever need help again don't hesitate to reach out. Best wishes!

July 17, 2023

Used them to add my feeds to the store which hopefully will help with sales. Overall a smooth experience.

Evo Digital Store
United States
2 months using the app
Mintt Studio replied July 18, 2023

Hello Evo Digital Store, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our app

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