Google & YouTube,5.880 recensies

Algemene beoordeling
3,5
Cijfers per recensieniveau
  • 65% recensies zijn 5 sterren
  • 13% recensies zijn 4 sterren
    765
  • 4% recensies zijn 3 sterren
    216
  • 2% recensies zijn 2 sterren
    120
  • 16% recensies zijn 1 sterren
    949
Bewerkt 10 mei 2023

Needs a little bit of work because it is not a seamless experience at the moment. It isn't a one step affair, as you need to toggle a few things on the google merchant center side to ensure products get listed, but that was an easy enough problem to solve. My only issue is that the API doesn't support Local Inventory listings which looks like a google side problem as they don't enable it from the API feed. It only allows the API to do ads, listings, and dynamic remarketing. That means you need to add another app to produce the XML feed for that service. Only other issue is that it doesn't automatically determine sales items and markdowns from the Shopify side. If there is a compare-to price, that should flag the product as sale badge and price drop badge eligible without promotions. No idea if promotions port, since I haven't done one yet. Once they fix those bugs, this thing would be priceless.

Chain Reaction Bicycles
Verenigde Staten
App gebruikt gedurende 12 dagen
Google LLC heeft geantwoord 16 mei 2023

Hey there,

Brett here from Shopify support! Thank you for taking the time to provide feedback on your experience. We're constantly looking for ways to improve the Google Channel experience. I'll be following up via email to help address your feedback!

Brett | Shopify Support

22 april 2023

The app looks a bit different from the screenshots included in its app store page. I wanted to access the product list (this is shown in the first screenshot of the app), but there seems no way to open the same product list page.

EMIER
Australië
App gebruikt gedurende Meer dan 2 jaar
Google LLC heeft geantwoord 25 april 2023

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication.

Brett | Shopify Support Specialist

Bewerkt 4 mei 2023

Under "Manage Products", the bulk editor comes up but I can NOT search for a product. This should be a basic feature. Am I missing something?

UPDATE: I'm updating my rating from 1 star to 3 stars because the app is great and customer service from Shopify is superb, but unfortunately my comment above is the reason for only 3 stars.

TradingSince1999
Verenigde Staten
App gebruikt gedurende Ongeveer 2 maanden
Google LLC heeft geantwoord 4 mei 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

7 juli 2022

I installed Google channel and it automated a Smart Shopping campaign for me and it was working beautifully for about two weeks, but then Google Ads Manager prompted me to upgrade my campaign to Performance Max, indicating that ALL Smart Shopping campaigns would be switched to PM in July and that I should do it early to reap greater results sooner. So, as there was not an option to do this in the Google sales channel, I did it directly in Google Ads manager. Now, the old Smart Shopping campaign was disabled and the new PM is not getting as many sales. And, both Google Merchant Center and Ads Manager appear to have completely disconnected from Shopify. Conversions, budget, cost not updating in Shopify at all. When I go to the Merchant center, it tells me the I should connect Shopify's Google channel to advertise, but I'm already advertising! I'm concerned that my conversions are being missed, and that when I update or create new products in Shopify they will no longer sync automatically with Merchant Center or Ads but I have searched high and low for tutorials on how to fix this problem, as it's new. If google is forcing all Smart Shopping campaigns to switch over to PM, then surely this is going to be a big problem for everyone using Google Channel? PLEASE HELP! Thank you.

Vintage Green Review
Verenigde Staten
App gebruikt gedurende 7 maanden
Google LLC heeft geantwoord 12 juli 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to share your review. Your feedback is extremely important to us. I'm sorry to hear that you've run into issues with Google wanting you to upgrade your Smart Shopping campaigns outside of Shopify. I'm going to look into this further and follow up with you in an email to open up the lines of communication and offer you further support.

Vance | Shopify

19 juli 2022

应用程序和期望好的和一般功能工作ed but it has its challenges when managing a large library of products. For example, if a product has a UPC, you need to select the Google Channel, then Manage Availability, then toggle each product to false (every product!). Once a barcode is entered into the field, it should automatically be assumed that the product is not custom. It's also very time-consuming to scroll all the way through large libraries to get to products further down the list loading small groups of products at a time just to enter data or toggle the Custom Product field to false. Having the ability to filter by a brand or product would be ideal. Google Metafields disappear often too, causing delays and challenges when updating a large number of products. These issues would ultimately be solved by provided the True/False custom product drop down on the product page, instead of a checkbox to indicate "custom" or leaves the field blank instead of false.

Rise
Canada
App gebruikt gedurende Meer dan een jaar
2022年谷歌LLC heeft geantwoord 26日朱莉

Hi there,

Vance here from Shopify. Thank you taking the time to leave feedback for the Google channel app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Vance | Shopify

Bewerkt 3 maart 2023

Before, I could edit the product information needed by my Google channel on the product background page, such as product category, color size, crowd gender, etc., but today I can’t find the intersection of editing, as if the Google channel is out of order, in the background of the product page , the place to edit product information on the Google channel has disappeared anyone help me

Udressshop - Women's Dresses Online Shop - Meet a New Self
China
App gebruikt gedurende 6 maanden
Google LLC heeft geantwoord 18 oktober 2022

Hi there,

Cathal here from Shopify. I will be taking a look at this for you to see if we can help and will reach out to you by email shortly. Thank you

Cathal | Shopify

6 juni 2023

In GA we have multiple accounts, each with multiple properties. We are trying to connect this app to one of the accounts, but it keeps defaulting to the same one with no option to choose. Is there a way around this?

Ashmolean Prints
Verenigd Koninkrijk
App gebruikt gedurende 23 minuten
Google LLC heeft geantwoord 6 juni 2023

Hello, we are sorry to hear you’re having an issue with the app. We’re going to contact you privately to look into this a little bit more.

22 juni 2023

A little bit confuse to set and also we never know how the products are displaying. Overall Google Mechant is very very complicated.

Shine Jóias e SemiJoias
Brazilië
App gebruikt gedurende Ongeveer 2 maanden
Google LLC heeft geantwoord 23 juni 2023

Hello there and thank you for the feedback. I wanted to share some resources that cover how to use the app:

Webinar video: https://www.youtube.com/watch?v=8jcEtaaqtnw

帮助中心:https://support.google.com/merchants/topic/13402337?hl=en&ref_topic=11270841,7259405,&sjid=5098060001685599478-NA

We will also reach out directly to see if you need any additional assistance.

12 juni 2023

i have 5 time issues but finally gooogle approved my products thanks google.
i wish this year will be great for me.
now my products are visible on shopping ads
wting for sale now

Warm Fitters
Verenigde Staten
App gebruikt gedurende 6 dagen
Google LLC heeft geantwoord 12 juni 2023

Glad to hear you got all setup and your products visible on ads! Best of luck!

13 juni 2023

Takes some time getting the product errors worked out but it is a good app

FISHIN IT UP
Verenigde Staten
App gebruikt gedurende 7 maanden
Google LLC heeft geantwoord 13 juni 2023

Glad to hear you got those issues worked out and the app up and running. Thanks for the feedback!

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