Geolocation,281 reviews

The app was installed automatically while I was looking at the market section on Shopify. The app lacks everything, is not smooth to adapt, and doesn't work every time. This needs a lot of improvement even to be released to merchants. The idea is great but the application is bad. The ideal scenario is to make something smooth without pop-ups and everything so it redirects each customer to their own country/currency if we select that to happen.

Update- The thing related to what you have shared is that the app doesn't really direct people to their own country-language-currency. It works some times and some times doesn't.

Recommendations:

1. Have a video that showcases how to set up-make it work. The guide Shopify offer is not very clear. We don't know if languages will be translated automatically, same for currencies.
2. If not, should we translate every word for each language? Every time?
3. The app doesn't match or sync with the theme's aesthetics. For example, our theme uses a currency selector, the app just adds another one instead of syncing them together.

The idea scenario is to have an app that we just can customize, and just translates everything in terms of currency, and languages to each country and works 100% of the time so we can be sure it's working properly. I don't believe the popup at the beginning is a good idea, either this is to be shown at the footer or be done automatically.

I wish I had written a more positive review...
我只是想要将用户重定向到的插件appropriate currency and language for my site and it doesn't work, only the local currency is applied but it's impossible to redirect to a language automatically (while manually, everything works).
After two hours of support with Shopify, this does not seem to work, the support does not seem to understand anything...

Edit following your reply:
For information, the window indicating that the site must be adapted into English is displayed, but when I click on continue, the language of the site chosen does not apply. However, when I use my classic manual method to change the language, it works.

It can only show EUR as a currency. Which i do not understand why even make a currency auto switcher when the only currency is EUR. Asking a shopify support guy and they dont know why it is that also and he will forward it to technical support.

But we know that there are 1 people working on the app and there are 0 support within the app. This is the CON of Shopify making their own apps. As they make it, then upload it to app store and then just leave and there are no support. The support link just go directily to the app site, where the only suopport you can get is to leave a review and wait for answer. Great

Very poor user interface options. The popup is too aggressive: if 80% of your traffic goes to a location where the language by default is ok and the rest (20%) needs the function of geolocation, you solve the problem for the 20%, but you still have 80% of your traffic impacted by this useless popup as the first thing they see in your website. On the other hand, if you choose not the pop up, but the footer, it is a footer with, again, a very poor UI options that stays at the bottom of the website and nobody sees. This app is not even a minimum option or solution. I would have expected much more from a Shopify App, really.

Why are the selectors at the footer? Why not in the header? This is not logical and a big UX flaw. The Shopify selectors at the top disappear when you use any other size than a big screen. I was hoping the Geo Location would at the selectors at the top...
So tablet or smartphone users don't know that they can change the language of the site. Also the Geo location does not seem to work. When I test it on different devices, I do not get a pop-up.

No support from shopify , My store slowed and flagged by google .
From the day the slowness was observed there were 2 apps installed 1 which is this geolocation app and another from different developer . I am in touch with developer for other app and they are troubleshooting their end .

However shopify has provided no support to rule out geolocation app is not also affecting our speed score so it looks like it is better to download apps from other developers in Shopify as at least they will troubleshoot their own app.

Shopify support - please guide me I will change the rating from 1 to 5.

Ive setup "Dynamic Pricing" from Shopify Markets as per country. So, The "Selector" in the footer should Auto Detect the shopper's country and change pricing right? BUT It does not do that. Please resolve this.

Im not asking to change the Currency - for that I have another app. I'm just asking to change Pricing as per Country by Auto IP Detection. Please help

Any update/help please? - Still awaiting

I have only 2 countries set up in my checkout settings, when I activated this app I had it tested in other countries other than those that I have set, yet it still has that welcome message assuring the visitor that we ship to their country, which we don't!! This confusion can lead to bad reviews!! Please fix!!

It is very frustrating for users. The X button should not trigger the "Continue" action. When they click on the X it is because they don't want to change their language, however, the component triggers the language change, and the whole page refreshes, which is annoying for users that live abroad.

As far as I can see, this app does nothing.
When you go to the list to select the country you want the currency to be displayed in...the option for ALL the countries is USD.
I changed to another country and the text does not change to their language in the preview either.
Doesn't make any sense to me... not sure what it is supposed to do