Fast Bundle | Product Bundles,272 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    251
  • 4% of ratings are 4 stars
    10
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 3% of ratings are 1 stars
    9
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust bundling solutions. It's praised for its seamless integration with custom themes, user-friendly interface, and smooth performance. The app supports various bundle types, including mix and match, product variants, and virtual bundles without separate SKUs. Many appreciate the responsive support team and fair pricing model.

August 30, 2021

not working 100%. Many mistakes and not able to make style changes easy without writing code. Also you can not translate all text just parts.

Collory
Germany
About 8 hours using the app
VConvert replied September 6, 2021

Dear friends in Collory shop

I wish to apologize for the inconvenience you faced when working with our service. We appreciate the feedback you gave us with your review. It will help us immensely to improve our service.

I sent you an email and explained the reasons that led to your unpleasant experience but I think it might be helpful for other visitors of your review if we mention some of them here:

1. To be honest, we found out that we had missed 2 messages from you on our chatbot, which was because the person in charge at that time was not available and forgot to change his status. Although we replied to your email, we are very sorry for this inconvenience and our rookie mistake of missing the chat.

2. It seems you needed some style changes, like changing your bundles' positions, which you couldn’t achieve on your own. A lot of the style customizations are not available in the admin panel to keep the panel simple. Instead, our support team handles the detailed customization requests.

3. Lately, the style change requests in our support service have increased considerably and as a result, we have decided to redesign the admin panel so that we can add more style change options to our admin panel. This redesign will be released in a few weeks.

4.你需要翻译的部分车pop-up but you couldn’t. I think the reason is that the translation of the cart pop-up’s sections was in another part of the app's admin panel (not in the customization tab). It’s on the cart pop-up section of the Options tab in the admin panel.

5. You needed to show your bundles at the checkout. We don't have this option in our app because Shopify doesn't let us add any elements to the checkout page. Shopify plans to grant this access to apps in its new themes’ options. As soon as Shopify releases this new option, we will also add this feature to Fast Bundle.

At last, we want to apologize again for your unpleasant experience and thank you for your detailed feedback.

With regards
Iman
Product Manager of Fast Bundle

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