Facebook & Instagram,4037条评论

Overall rating
3.2
Counts per rating level
  • 63% of ratings are 5 stars
  • 16% of ratings are 4 stars
    638
  • 5% of ratings are 3 stars
    197
  • 2% of ratings are 2 stars
    62
  • 15% of ratings are 1 stars
    604
Edited June 20, 2023

Works decent enough. Instagram appears to integrate better with Shopify than Facebook Shopping. You sync and push your catalog and it just shows up on Instagram. Facebook on the other hand has a few issues. For example one collection I have shows up on Instagram but keeps giving me error messages on the Facebook shopping side. Wish it had a simple push feature to Facebook Merchant for singular products.

Chain Reaction Bicycles
United States
About 2 months using the app
Meta replied June 27, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

July 19, 2023

It's kind great but I have a lot of difficulties because when I start it disable my account to make ads for almost 2 months until I figret out the problem.

MM-Phoenix
United States
13 days using the app
Edited May 1, 2023

I was wondering what I can do about the problem that the fb & Instagram channel are not supported in the Shopify store. Because the tracking has been off the last week and the ads are performing less good now. Is there a problem with my pixel and with the integration of the sales channels to my Shopify shop. I was wondering if there is anything that I can do to fix this issue.

King Amsterdam
Netherlands
4 months using the app
Meta replied May 3, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

July 21, 2023

It works well in bring visitors to my Facebook store. Make sure you add pictures to all your shopify store products and variations to make sure you dont have a failed sync.

Kubota Rebuild Kits
United States
About 1 month using the app
September 15, 2022

I initially had issues with the set up, but after working with support I was able to successfully integrate this app into my Shopify site and can now funnel new customers to my site with ease

Worthy Jams
Canada
3 months using the app
Meta replied June 27, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

September 19, 2022

great channel to promote leads and sales! Wish you provided more quick technical support to customers!

Pharaoh Marble Furniture
Australia
About 1 month using the app
Meta replied June 27, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

January 28, 2023

I need help connecting my view store on instagram i did everything fb and instagram asked me to do c

SoulTreebeadingco
United States
About 1 year using the app
Meta replied May 4, 2023

Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
[Meta Support].

Edited January 25, 2023

Excelente os必须对位interacao社会e para empresa estou começando usar agora não tenho avaliação definida ainda. Logo terei dados para dar essa avaliação.

Achei Aqui Oferta
Brazil
19 days using the app
Meta replied May 4, 2023

Olá!
Obrigado por reservar um tempo para deixar um comentário e compartilhar sua experiência conosco. Agradecemos ouvir nossos clientes!
Obrigado,
[MetaSuporte].

March 16, 2023

c'était parfait jusqu'à maintenant, shopify me signal que ce canal de vente n'est pas pris en charge en ce moment.
s'il vous plait, aidez moi à résoudre le problème.
merci d'avance.

Expedit International
Algeria
11天使用该应用程序
Meta replied May 3, 2023

Bonjour à tous!
Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien afin que nous puissions vous contacter directement et vous garantir la meilleure expérience possible.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Merci,
[Méta-soutien].

May 18, 2022

Bonjour,
Je vous contact au sujet de mon pixel Facebook, l'évènement achat ce déclenche parfois autre part que sur la page de confirmation de commande. Pourriez vous m'aider s'il vous plaît ? ou vous joindre ?
Merci à vous . Cordialement

Capricedechat
France
4 months using the app
Meta replied June 27, 2023

Bonjour à tous!

Merci d'avoir pris le temps de laisser un avis et de partager votre expérience avec nous. Nous apprécions avoir des nouvelles de nos clients!

Merci,
Support Méta

1 3 4 64
1 3 4 64