Fairing: Post‑purchase Surveys

Fairing: Post‑purchase Surveys

From $49/month. 14-day free trial.
Rating (5.0)
Reviews
173
Developer

About this app

Launched

May 7, 2018

语言

English

Works with

Shopify POS, Shopify Flow, Google Analytics, Klaviyo, Triple Whale, Google Sheets, Tik Tok, Recharge

Get insights and track ads performance with post purchase surveys integrated to your marketing stack

Fairing (Previously Enquire Labs) give you more actionable consumer insights in a week than most survey tools produce in a year. You can deploy a series of questions inside your post-purchase experience, appending each response to your customer’s order data and using the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and get to kno w your customers. Create a "how did you hear about us?" survey and improve your marketing ROI.

Fairing (Previously Enquire Labs) give you more actionable consumer insights in a week than most survey tools produce in a year. You can deploy a series of questions inside your post-purchase experience, appending each response to your customer’s order data and using the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and get to kno w your customers. Create a "how did you hear about us?" survey and improve your marketing ROI. more
  • Tie survey responses to your Shopify customers and order dashboards
  • Build a zero-party database with insights directly from your customers
  • Use our Powerful Rest API and integrations: Triple Whale, Klaviyo, recharge etc
  • Target individual questions to new v returning, product purchased, or geography.
  • Launch 25+ pre-built questions (pre & post purchase) with a single click

Pricing

14-day free trial

Up to 1k Orders

$49/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

5 k命令

$99/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 10k Orders

$149/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 1k Orders

$49/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

5 k命令

$99/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 10k Orders

$149/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.See all pricing options

173 reviews

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
    172
  • 1% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to collect crucial data and provide actionable insights. They commend its easy setup, top-notch customer support, and useful features like the pre-filled question bank and integrations with Google Sheets and Klaviyo. High response rates, insightful customer data, and seamless system integration are also appreciated. The app is recognized for its affordability, ongoing development, and extensive customization options, making it a beneficial tool for understanding customers and making informed marketing decisions.

August 28, 2023

Fairing has been pivotal in adding additional layer to understanding our multichannel attribution as well as digging into customer insights: from what products they would like us to develop and sell to what specifically they liked about their product of choice.
We increased our post purchase survey response rate dramatically since implementing Fairing. We are not relying on email for this specific purpose anymore, but instead all the questions conveniently sit on the post purchase page. Win for our customers as they get one less email into their inbox, win for us as we get more responses and hence more reliable results.

The Oodie
Australia
About 1 year using the app
September 7, 2023

**Review for Fairing - Revolutionizing Survey Data Collection and Analysis**

⭐⭐⭐⭐⭐

In the age of real-time feedback and immediate gratification, "Fairing" has truly set a benchmark with its ingenious approach to survey data collection. This app is a game-changer in every sense of the word, and here's why:

1. **Speed & Scale**: Never before have I seen an app that captures consumer feedback with such finesse and agility. Gone are the days of waiting weeks or even months for comprehensive data. With Fairing, insights are delivered almost instantaneously.

2. **Intuitive Transaction Linking**: The ability to tie feedback directly to transaction data is a masterstroke. It eliminates guesswork and enables businesses to pinpoint exactly where the customer experience can be enhanced.

3. **Streamlined Routing**: This feature is a godsend for anyone who's tired of manual data processing and transferring. Fairing ensures that the feedback reaches the right destination in your tech stack, making it infinitely easier to act upon.

4. **Incredible Efficiency**: The promise of transforming customer journeys in 6 seconds as opposed to 6 months is not just a catchy tagline. Fairing delivers on this, making it indispensable for businesses that prioritize customer-centric growth.

In conclusion, Fairing is not just another app in the market; it's a revolution. For businesses striving to understand and improve their customer's journey, Fairing is the tool to bet on. A must-have for modern enterprises looking to stay ahead of the curve!

KITSCH
United States
9 months using the app
September 14, 2023

Have used Fairing at a few different places now for both attribution and some more niche use-cases and it works brilliantly for both. High response rates (which means strong data), super helpful support - and the ability to deep dig into responses with a follow-up question is a gold mine.

It's at most a 10 minute setup, but endlessly valuable results.

LESTRANGE
United Kingdom
12 months using the app

About this app

Launched

May 7, 2018

语言

English

Works with

Shopify POS, Shopify Flow, Google Analytics, Klaviyo, Triple Whale, Google Sheets, Tik Tok, Recharge

Built by Fairing

About Fairing

5.0 average rating

5 years building apps for the Shopify App Store

Support

Send a message

(646) 956-4544

hello@fairing.co

Resources

FAQ

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