CJdropshipping,4,587 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
    93
  • 0% of ratings are 3 stars
    18
  • 0% of ratings are 2 stars
    15
  • 3% of ratings are 1 stars
    122
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive dropshipping services, including seamless product sourcing, order fulfillment, and tracking. It's recognized for its exceptional customer support, with dedicated agents offering personalized help. The app's commitment to improvement is evident in its regular updates based on merchant feedback. Additional features include a range of shipping options, custom packaging, and fulfillment services.

April 15, 2023

I recently started using this product, and while I have noticed many positive reviews, I am finding it difficult to fully explore its potential. The majority of my products do not have any product descriptions, only specifications, and there are no reviews available for them.

Although I understand that I can request reviews, the process seems complicated compared to other apps. This lack of information is making it challenging to determine if the product is meeting my specific needs.

Despite the positive reviews, I feel that I may not be able to fully explore the product's potential without the necessary information for my specific products. This is my honest opinion, and I hope that this feedback can be taken into consideration for future improvements.

Overall, I appreciate the efforts of the team behind this product and hope that it can continue to improve in terms of providing comprehensive product information to its customers.

Gay Fashion Palace
United States
3 months using the app
CJDropshipping replied April 16, 2023

Thanks for your feedback.

January 22, 2023

good app that have very meny products chose between butt the shiping cost is just way to high on meny off the products and that makes them unprofiteble because i cant have my custumers paying shiping that is even more expensive then the products they are buying and this is something i think needs to be fixed before i give you a five star review

Cidora
Sweden
5 months using the app
June 13, 2023

Complicated adding review process. The font size on the site is way too small, hard to locate things. Frustrating experience for a starter like me. Will uninstall the app.

SHOP. ONLINE. FUN
Australia
9 days using the app
CJDropshipping replied June 13, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

Edited January 10, 2023

A convenient platform for dropshipping beginners, procurement process is slow. Had an experience before X'mas that the order status was stuck at 'processing' for many days, eventually it couldn't be fulfilled due to out of stock. Hence I'd suggest users to check stock availability with CJ prior to placing the order because the system is not sychronized with suppliers.
我修改这个评估评级从一颗星到three stars (6/10) because the agent was sincere and keen to help.

PS: Avoid using Paypal as payment method if your store is selling generic products. PayPal has been restricting accounts, holding users' funds for 180 days without warnings nor specific reasons, can't refund to a customer who paid via PayPal.

AlleyShopz
Hong Kong SAR
8 months using the app
CJDropshipping replied December 18, 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

March 5, 2023

when i try to sign in application with shopify , page send me the sign in page automatically. I cant sign in. can someone help me ?

barbarosgift
United States
3 months using the app
CJDropshipping replied March 6, 2023

Please contact us via this link and find your agent who will help with your doubts. https://api.whatsapp.com/send/?phone=19096360222

March 22, 2023

Vita Liu was customer service for Cj drop shipping, she helped me as much as she could. She sent me screenshots and everything. I have yet to rder things from CJ but so far it has been great

CurlyThings
United States
3 months using the app
December 14, 2022

I’m trying to add this to my Shopify page and I don’t see the item I bought, I had to order it and do this manually, can someone help me with this please.

Adory's boutique
United States
28 days using the app
CJDropshipping replied December 14, 2022

Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

June 21, 2023

They offer a nice variety/selection of products. Unfortunately, they don't properly notify you of an issue right away, and I've had a few issues that have caused me to lose sales and have to refund customers.

Design'n Burns
United States
3 months using the app
May 13, 2023

Easy to operate with and customer service is on point. The exact one who helped me is rebecca, but I never get a slow reply :)

OverSeaFitness
Saudi Arabia
5 months using the app
February 15, 2023

Great costumer service, they answer fast but the shipping time is really lame up tp 2 weeks to ship the order. That´s too long, this must be fixed

Muhammed-Ali's Muscle Mastery
Austria
6 months using the app