AfterShip Order Tracking

AfterShip Order Tracking

Free plan available. 7-day free trial. Additional charges may apply.
Rating (4.7)
Reviews
开发人员

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

May 9, 2012

语言

English, German, French, Spanish, and Italian

Works with

Checkout, Shopify Flow, Klaviyo, Loox, Shipstation, Omnisend, Judge.me, Postscrip

Proactive order tracking that delights your customers, reduces WISMO, and optimizes delivery.

Offer customers live shipment updates via a branded order tracking page and automated notifications. Use the shipment analytics dashboard to monitor and analyze carrier transit times, on-time rates, and exceptions. Install an AI-powered delivery estimate widget on your product description and checkout pages to build buyer confidence.

Offer customers live shipment updates via a branded order tracking page and automated notifications. Use the shipment analytics dashboard to monitor and analyze carrier transit times, on-time rates, and exceptions. Install an AI-powered delivery estimate widget on your product description and checkout pages to build buyer confidence. more
  • Branded tracking pages with personalized product recommendations to boost sales
  • Timely email and SMS notifications to reduce customer anxiety and WISMO calls
  • Centralized shipment dashboard to track shipment status and identify exceptions
  • AI-powered estimated delivery dates to reassure anxious customers
  • Built-in analytics to get insights into shipment status and on-time performance

Pricing

7-day free trial

Free

Free

  • 50 shipments/month
  • Order lookup
  • Branded tracking pages
  • 24/7 live chat support
  • 800+ courier integrations
  • 7 Standardized order statuses

Essentials

$11/month

or $108/year and save 18%

$0.08 per extra shipment.

  • 100 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics

Pro

$119/month

or $1,188/year and save 17%

Advanced tools to do more.

  • 2,000 shipments per month
  • All Essentials features
  • Dynamic tracking pages
  • Multilingual tracking pages
  • Klaviyo integration

溢价

$239/month

or $2,388/year and save 17%

Powerful AI and analytics.

  • Advanced email triggers
  • Transit times report
  • AI Predictive EDD
  • On-time shipments report
  • Custom domain for tracking pages

Free

Free

  • 50 shipments/month
  • Order lookup
  • Branded tracking pages
  • 24/7 live chat support
  • 800+ courier integrations
  • 7 Standardized order statuses

Essentials

$11/month

or $108/year and save 18%

$0.08 per extra shipment.

  • 100 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics

Pro

$119/month

or $1,188/year and save 17%

Advanced tools to do more.

  • 2,000 shipments per month
  • All Essentials features
  • Dynamic tracking pages
  • Multilingual tracking pages
  • Klaviyo integration

溢价

$239/month

or $2,388/year and save 17%

Powerful AI and analytics.

  • Advanced email triggers
  • Transit times report
  • AI Predictive EDD
  • On-time shipments report
  • Custom domain for tracking pages

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.See all pricing options

3,906 reviews

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
    397
  • 2% of ratings are 3 stars
    93
  • 1% of ratings are 2 stars
    35
  • 5% of ratings are 1 stars
    197
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and superior customization options. It's particularly beneficial for international sellers and drop shippers, offering real-time tracking updates for multiple shipments from various couriers. The intuitive interface, robust analytics, and reporting features are praised. Some found it initially challenging but easier over time. The support team is commended for their quick and clear responses. Despite a potentially confusing billing model, the functionality and support make it a worthwhile investment. A free version is also available.

Edited April 24, 2023

At first during the initial on-boarding and set up Ankit helped me with everything! So much information thank you friend you are very patient & kind.

And I already tested our local shipping numbers with the link Ankit provided too and everything worked perfectly! It was a bit of work as I wanted to try on my own to add our shipper overseas but I was able to do it successfully! Probably best to ask for guidance but I was happy to explore the app and just found it that way.

We are about to open our website so I'll be starting for real shortly using this probably daily but so far everything looks good and I'm excited to have this app especially since I can personally customize the shipping update messages with memes and gifs for my clients that's awesome and a lot of fun. Sometimes it's tricky to get the gifs to be the right size but there's size reducing apps and online apps for helping with that (be sure to pay attention to the allowed sizes for each image to be used).

AfterShip for sure is not perfect as the learning curve is like most powerful apps a bit steep but it gets the job done very well perhaps the best out there in this category that works with Shopify & Omnisend another app I use. And I did look at all competition but nothing really can compete I think with AfterShip in the end so far.

And again I really like the customizations which are far superior to Shopify's own options unless you are good at coding perhaps. Sure again AfterShip can be a bit confusing all the options and finding where to set things up. And it takes some time to figure out how it all works together. But soon enough you will get the hand of it. And if you forget something just ask support to remind you no worries.

跟踪是一个大问题我们所有s we are an international seller with almost 100% of our orders going overseas. So it's critical that we keep our team & customers heavily in the shipping loop. So there's little chance of any missed deliveries resulting in returned shipments which is disastrous for us all. That would be a very unfortunate issue as it's so expensive to reship again and such a waste of everyone's precious time too. I have good expectations for AfterShip and will report back after a few months hopefully with some more news about it!

Also seems I can use the app with orders outside Shopify too... but have not tried that yet will do so and report back as I have other websites too should be interesting how that works out.

Just been working on a few more last things to finish up and Animesh, Debashish, Moazzam, Shreyasi and Aseem have assisted me quickly & clearly regarding almost any questions I had. Sorry if I left anyone out so many kind support staff. Thank you all friends!

Finally last thing don't forget to on all your apps involving use of emails be sure to verify your email account. This app and others forgot to remind me about this point and almost didn't do it. Also on this matter you really should have a personalized company account email using your website address this is best. Not a yahoo, aol or such address. But a professional one. Both AfterShip or your hosting company can help you with the verification process it's not too difficult and it worked for me fine fast (also be sure when you copy and paste the info for verification that you copy the right details go in the correct spots... my copy and paste put the same thing twice in a row which caused the verification to fail but luckily my hosting support person noticed it and so I updated asap and had instant success).

Ok that's about it for now...

Thanks once again to all of the AfterShip Team for all their kind & speedy support!!!

Nirvana Glass
Thailand
10 days using the app
April 12, 2023

This app is very useful for tracking orders all at once! The support team is amazing, and they're always willing to help. We have used this app for so long now, and we can't imagine doing business without it! We also love the fact that it links with Judge.me, and Klaviyo making the purchase journey for our customers smooth as possible. We would give 100 stars if possible. Love it! Thank you so much, guys; a big thanks to Animesh, Debashshi, Rahul, and everyone else who has been helping us for so long! Great partnership!!!!

Cuddle Decor
United States
Almost 3 years using the app
January 2, 2023

I just started using this app and I’m already impressed. I can tell this app is definitely going to be worth it. I’ve been on Shopify for a few years now and I’ve been searching for the perfect app to communicate with our shoppers in the most efficient way, regarding order queries. From the moment i landed on AfterShip the customer service has been nothing but A1 top notch! The app has quite a bit of features to it so thats a plus, and its very easy to use so this makes it a major plus for me! Also AfterShip really help to guide you in setting up if your not sure on what to do, so don’t worry about that part. In regards of using an app that will really add value to your online store, I highly recommend implementing AfterShip. A personal thanks to Ankit & Harsh for the warm welcome and help in setting up AfterShip to my online store.

Real Hair London
United Kingdom
3 months using the app

About this app

Launched

May 9, 2012

语言

English, German, French, Spanish, and Italian

Works with

Checkout, Shopify Flow, Klaviyo, Loox, Shipstation, Omnisend, Judge.me, Postscrip

Built by AfterShip & Automizely

About AfterShip & Automizely

4.8 average rating

11 years building apps for the Shopify App Store

Support

Send a message

support@aftership.com

Resources

FAQ

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