Overall rating
3.9
Counts per rating level
  • 71% of ratings are 5 stars
    326
  • 6% of ratings are 4 stars
    29
  • 2% of ratings are 3 stars
    9
  • 2% of ratings are 2 stars
    8
  • 19% of ratings are 1 stars
    87
March 24, 2021

Adroll is a helpful tool for retargeting ads. Originally it was more helpful with the Adroll team posting the ads we created on our behalf and providing helpful consultation for ad spend, etc. Now it's more of a DIY platform, but still very intuitive.

RIGd Supply
United States
Almost 2 years using the app
Edited January 22, 2021

Unreliable App. You are not even able to add/remove/edit your recipient list. However, the customer service is responsive enough.

Designers Resource Centre
Canada
3 months using the app
AdRoll replied January 19, 2021

Hello there,

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we haven’t met your expectations. We have investigated the issue mentioned above, our Management Team along with the Development Team are working on solving it as soon as possible for you. This morning we have sent you an email, can you please check your inbox?

Please accept our sincere apologies for the delay caused by our end. Thank you for showing patience while we investigate this case.

Cheers,
Ewa

October 12, 2018

This app is ok, it would just connect your products to your Adroll account I wish we could select which products are synchronised with the dynamic ads.

Imagine Global Care
United States
Almost 2 years using the app
October 4, 2017

Set up has been a painful process. Ads are finally running. Here's hoping the revenue follows! Customer service via chat was fine but slow and tedious.

Comfy Bean Bag Chairs
Canada
Over 2 years using the app
Edited November 24, 2020

有用的只有如果你真的零知识的nalytics and ads, otherwise it's just a complication for retargeting. with google ads, you can set up display campaigns for retargeting and pay per click, with adroll you can only set up with pay per view (making a campaign much more expensive). The audience building can be done in the same way using analytics and facebook.

Zacchissimi
Italy
About 1 month using the app
October 30, 2017

Appears to be working but the setup was challenging. Still unsure about costs and control of ad spend but I am able to create my own ads which is good. Help has been responsive and I have my fingers crossed I can make it profitable.

Jasper Swag
Canada
12 months using the app
April 14, 2021

I really like the app and how it words and the fact that i
t divides sales into social media sales and web sales. However the fact that my adroll representative keeps rescheduling our meetings at the last moments, shows me that they don't take me or my business seriously.

Real Klassy Products
United States
12 days using the app
August 5, 2016

看起来有前途的螺母il you play around with it.

Msab Trial 1
United States
12 months using the app
September 13, 2016

Did the setup with the help of the AdRoll on-boarding team, no problem.
It hasn't given a positive ROI after 3 weeks of use. Will probably delete and cancel soon.

Catifyco
United States
About 2 months using the app
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