Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
    307
  • 12% of ratings are 4 stars
    48
  • 3% of ratings are 3 stars
    11
  • 1% of ratings are 2 stars
    4
  • 4% of ratings are 1 stars
    15
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, robust automation, and user-friendly email builder. They value its detailed analytics, reliable customer service, and customer segmentation for targeted marketing. The app's affordable pricing and quality onboarding process are also appreciated.

December 14, 2022

We are all about data and being able to make the best decisions and communicate the right way based on what we can track. The amount of data that is pulled in seamlessly from Shopify to ActiveCampaign is impressive. We feel confident in future decisions and seeing how customers are interacting with our brand. We are already building out communication that is specific to what we know and we can even insert or remove content based on what that customer should see or would most likely like to see. So exciting!

Vehicle for Good
United States
28 days using the app
January 27, 2023

Active campaign has allowed me to butter engage with my customers through email marketing. This is the only email marketing platform that I have used in my business, however, it is really effective. I don’t see myself exploring other systems outside of active campaign, because if it’s not broke…don’t fix it, right? Overall, great company and speedy customer service.

Ready Set Pack
United States
3 months using the app
November 19, 2022

We use Active Campaign to manage the customer experience for those who purchase our books through Shopify as well as purchase our courses through Thinkific. The integration between Shopify and Active Campaign is perfect. It took almost zero time to set it up and I can do all sorts of automations to engage with customers based on their product purchases.

Coach22 Bookstore
United States
12 months using the app
February 15, 2023

Excellent app. We've been using it for about 4 years now. We used Mailchimp previously but as our business has grown we needed a more robust email platform. It's really easy to tag customers and break them out into segments. The automations are also great. AND it costs less than Mailchimp did. Can't say enough good things!

SaveAround®
United States
About 4 years using the app
June 21, 2023

Absolutely horrible! The billing page is not working, not allowing us to pay for the plan. As a result blocking our ability to send time-sensitive email to our customers that we entrusted into ActiveCampaign. All we get is "an agent is working on your issue." The issues was reported over a month ago. Nothing was fixed why we were on the free trial. Now, this issue has been reported over 2 hours ago with assurances someone will be in touch via email. Nothing is being done. Stay away from ActiveCampaign!

Edelweiss Academy of Mastery
United States
About 1 month using the app
February 10, 2023

Loved my onboarding process with ActiveCampaign. I have never had such quality service and attention during an onboarding. I am excited to see what features they keep developing, specifically improvements in reporting.

Just Ingredients
United States
9 months using the app
July 26, 2023

We love using ActiveCampaign for our email marketing. The emails are beautiful, and we love the ability to track the effectiveness of our various campaigns. The integration with Shopify is terrific.

ICON Dermatology & Aesthetics
United States
Over 2 years using the app
July 27, 2023

I love the shopify and active campaign integration it makes so much easier to market to my customers. And it helps me to track my customer shopping habits. I love it!

Bee Renee Beautique
United States
Over 2 years using the app
November 21, 2022

We use the ActiveCampaign and Shopify app to showcase our store's products in our ActiveCampaign emails to users, and pull user shopping data across to our CRM. It's extremely helpful and works well. The setup was totally painless! 5/5

喜马拉雅的信任
New Zealand
7 months using the app
January 22, 2023

我们的经验与Activecampaign thus far has been great. The support is helpful and prompt, and the platform has endless capabilities and analytics. Excited for the potential with Activecampaign!

Pinup Coffee Co
United States
About 1 month using the app
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